Welcome to
JD Software
The Massachusetts Department of Public Health (MDPH) used to manage its employees’ reimbursement requests for travel expenses through back-and-forth emails with various attachments. Tracking expenses for thousands of employees through complicated email threads is a tedious and error prone process. MDPH engaged JD Software with a very clear goal; streamline the reimbursement process and build an intuitive system that would reduce the man hours required to process reimbursement requests.
We utilized an iterative approach where we held weekly Joint Application Design (JAD)sessions with MDPH staff. During these sessions we presented working prototypes of the system to flesh out the system requirements and solicit feedback. Driving the JAD process with working prototypes engaged the audience and helped design easy to use interfaces for the different system stakeholders.
We utilized an iterative approach through weekly Joint Application Design (JAD) sessions in which we presented working prototypes of the system to our clients. We collected feedback, redesigned, and ultimately perfected the designs through a regimental cycle that maximized client satisfaction. Driving the Joint Application Design process with working prototypes engaged the audience and helped us capture the complex business requirements. This was made possible thanks to the high configurability of ArcHealth system. To tackle the issues presented by the lack of documentation, we reverse engineered the legacy systems to understand the different data structures and properly port all the licensing, compliance, and enforcement data.
Since deploying the Employee Reimbursement System, MDHP has seen significant improvements in efficiency and processing times. The clutter of long-winded email chains and the frustration of searching for scattered data were exchanged for a singular and consummate process for reimbursement.
To learn more about how we can help automate your financial system, please contact us.